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We do currently offer ground transportation to some locations. The rates for ground transport are very comparable to air transport. Contact us for more information on ground transport. Our rate for flying a puppy home varies from $199 to $275 depending on which airline/ground transport company we must use and what type of arrangements we must make. This covers the flight/ground transport, crate and bedding (usually not required when using ground transport), health certificate, and everything needed for transport home to you except any kenneling fees that may be required. We almost never put a puppy on a flight that is long enough to require kenneling, with the exception of some international flights. Ground transport rates vary by location and transporter. If our transporter brings your puppy, the charge is different than if we use a ground transport company, and it varies by location. If we use a ground transport company, their rates vary and are set by each individual company. We will always try to get the best rate possible for you, but we will not compromise the well-being of the puppies to do so. We will work with you to figure the best way to get your puppy to you, however, we do reserve the right to have the final say on the matter for the well-being of the puppies. In addition, we will make every effort to accurately predict your shipping costs at the time of deposit, however, the airlines change flight schedules and have black out days that we are not always aware of at the time, so the final shipping price may change, through means that are out of our control. In such an event, you will be responsible for all shipping charges, which must be paid before we can send your puppy home. We will always provide you with all the information you will need about your puppy's arrival, including flight times, numbers, and where you will pick up for flights. For ground transport, we will provide you with the driver's phone number and intended meeting location. For flights with American Airlines, we will not be able to give you the flight information for sure until the day before the flight, because we can only book 24 hours in advance. Prior to that, however, we will tell you what flight we plan to use, and we will also give you the information for the alternate flights if there are any available. Then, on the morning before the flight, we will email to confirm which flight the puppy will be on. For ground transport, with some companies, we cannot give you an exact time of arrival. We can only give you an estimated time, such as morning, afternoon, or evening. The driver will stay in contact with you, however, so that you can get a better idea of the time of arrival as he or she gets closer to you. We are very active in making sure your puppy arrives safely. If you have any questions or concerns at all, you can always call us and we will get it figured out for you. We require a minimum of 48 hours to arrange flights and we prefer a full week. It almost always takes a week to arrange ground transport. This means that, in most cases, you cannot select a puppy that is ready for his new home on one day and have him happily licking your face the next day. It simply takes more time than that. During times of extreme weather conditions, we are often at the mercy of the flight schedules and bookings. If a flight is full, we cannot insist that they book another puppy on it, so we have to check for the next available flight that isn't full. Please be patient and flexible and we will get your puppy home to you as soon as we possibly can. As always, if you have any questions about transporting your puppy, please do not hesitate to call or email. Click HERE for information on International Shipping |
| Important Shipping Information With very few exceptions, we transport our puppies from Fort Smith, Arkansas with American or Delta Airlines. Under extreme weather conditions, sometimes we will drive to Tulsa to use Continental Airlines or to Fayetteville to get a better flight schedule, but only if we cannot get a safe flight from Fort Smith. Your puppy's well-being is our primary concern, so every flight booked will be well within safe flying conditions for a puppy, regardless of where we must go to send him or her. |