
| This information is for buyers both in-town and out-of-town. The only exception to this is those people who choose to come to our home to choose their puppy. Those people will fill out the same information at that time. |
| First and foremost, no deposit will be accepted on any puppy without the following things in place first. |
| The deposit on any puppy is $100 unless otherwise marked. |
| We require a completed deposit contract (click here) and telephone contact with every person wishing to put a deposit on a puppy. Just a short simple phone call to allow us to introduce ourselves is fine. |
| We must have your phone number, address and e-mail address if you have one before we can accept any deposit. The reason for this is to ensure that we can maintain contact with you in the event that we need to get in touch with you. Also, this information is required by CKC for us to keep in our records. All of this information must be e-mailed or provided to us by phone prior to sending a deposit. |
| Please click HERE for Paypal deposits. It will take you to a page within our website where you will find several Paypal payment buttons. These buttons each correspond to a specific payment amount. Please choose the payment amount you wish to make. Please choose carefully as once you submit your payment, there is no way to stop the payment from going through on your credit card or bank account. |
| We no longer offer deposit pending hold on our puppies without some indication that a deposit has been sent. The only way to keep a puppy on hold to wait for a mailed deposit to reach us is to send us a tracking number for the letter. We're sorry for this, but we've just had too many people request a puppy be put on hold waiting for a deposit that was never sent. If a tracking number is provided to us, the puppy will be considered "deposit pending" and will not be sold to anyone else. If no tracking number is provided, the puppy will remain available and may find his/her home with someone else during this time. We are strict with this policy due to the fact that very often we have more than one person interested in the same puppy and it is unfair to keep someone else waiting who wants the puppy if you are unsure. For this reason, we recommend that you consider using Paypal for your deposit, as it is an instant form of payment, completely secure and does not require you to open an account of any type. |
| Once your deposit is received, your puppy's picture will be moved to the Watch Us Grow page. We'll send you an e-mail with your new balance and any other applicable information, and attached to this e-mail will be all the pictures we have taken of your puppy since he/she was born. Then, each week, usually on Sunday, we'll e-mail you an update on your puppy, including the new pictures we took of him/her that week. |
| VERY IMPORTANT: ALL deposits are NON-REFUNDABLE. The ONLY exception to this is if there is something wrong with the puppy. In this case, we will inform you immediately and give you the option to get the puppy you chose, or to transfer your deposit to another puppy. In addition, this is the ONLY time that a deposit will be transferable, meaning the deposit is transferred from one puppy to another. This is ONLY the case if there is something wrong with the puppy. Under no circumstances will a refund of deposit be issued. Under very dire personal circumstances for the new owner causing the new owner not to be able to get the puppy they put a deposit on, we will consider allowing you to apply your deposit to a future puppy, but that would be decided on a case by case basis. |
| If you are coming in from out of town, or if we are shipping your puppy, or if we are meeting you somewhere to deliver your puppy, we require contact with you several times beforehand. We must make plans (what time, where to meet, etc.) at least 1 week (7 days) prior to the date. We must have contact with you within 2 days of the date to confirm all details. We want to make sure either that we are home when you get here, that you will be at the airport waiting for your puppy to arrive, or that we will find each other if we are meeting somewhere. THIS IS MANDATORY for the health and well-being of our puppies. |
| WE RESERVE THIS RIGHT: Because the safety and health of our puppies is at stake, we reserve the right to refuse shipping or delivery of your puppy if you do not meet the above requirements for contacting us. In this event, your puppy would then become available for sale and no refund of deposit will be issued. We are not trying to be ridiculous with our requirements, but we will maintain safe conditions for our puppies at all costs. Really, the only requirement is to keep in contact with us. We do not require applications or references like many breeders do. You show us that you are trustworthy by keeping in touch and showing your concern for the puppy you chose to bring into your family. |
